General Information

Very. It’s vitally important to Mawrble that you can shop on our website in complete confidence. That’s why we’ve invested in the most advanced website security available, designed to provide all the protection and assurance you need, from making transactions to updating personal information.

Add items to your bag:

  1. Once you have found an item to purchase, select your preferred colour, size (if applicable) and the quantity you wish to purchase then simply click ‘ADD TO CART’.
  2. You can then continue shopping or click ‘CHECKOUT’ to review the items in your bag and to finalise your order.

Proceed to purchasing items:

  1. Once you have finished browsing and have added the items you wish to purchase to your bag, click
    the ‘CHECKOUT’ button located at the top right of the website.
  2. Within the checkout you can also amend the quantity selected for each item or delete unwanted
    by simply clicking the ‘EDIT’ button that is located on the right hand side within the Order Overview
    section of the checkout. Your amendments will be updated and allow you to proceed with the
    checkout process.

You can see the status of your order in our order tracking or “My Account” page. If you wish more detailed information, please email us, contact us via whatsapp or call us on +46 72-020 07 94‬ for further assistance.

Yes, your information will only be used for our company’s marketing tools.

It’s extremely rare for this to happen and, as such, this is dealt with on an individual basis. A member of our Customer Services team will contact you directly and make arrangements to refund your payment as quickly as possible.

Yes, our available finishes are polished brass, aged brass, chrome, copper plated, brushed nickel, nickel plated, gold plated or any RAL color in glossy or matte.

Yes, we can customize any piece you want.

Shipping & Delivery

Nobody wants the unfortunate situation where the furniture you’ve ordered does not fit, where it’s too big for the room or won’t fit through your home’s doorways or entrances. So, when you order your furniture, it’s important to check that it will fit into your house and your room. Please measure all doors, stairways and the chosen space as carefully as possible.

Mawrble cannot accept responsibility for furniture not fitting, as ultimately it is up to you, the customer, to measure. If the worst happens and your delivered furniture won’t fit in, we can offer advice on what to do next. If this happens, or if you are concerned about furniture due to be delivered may not fit then please email us, contact us for further assistance.

We always inspect all of our products before shipping to avoid faults and damages. Also furnitures are insured with shipping company, please check your furnitures in front of delivery person and if you see any damage or fault take pictures and write the damage or fault on the delivery receipt before signing. email us or contact us via Whatsapp or call us on +46 72-020 07 94‬ for further assistance.

Each and every member of our team is passionate about providing the best possible customer service. It’s something we pride ourselves on. We want you to have the very best experience, as well as receiving a product of the highest quality and reliability.

Whatever assistances you need, we’re happy to help.

You can email us or contact us via Whatsapp or call us on +46 72-020 07 94‬ for further assistance.

Currently we deliver to all EU free trade zone countries. For more information You can email us or contact us via Whatsapp or call us on +46 72-020 07 94‬ for further assistance.

Payments

We accept all major credit and debit cards including MasterCard, Visa, American Express, PayPal and Klarna. We accept payments through bank transfers.

Please refer to our Payment Options at checkout for more information.

If your order is eligible for a deposit payment, the payment page will notify you this as an option and provide details on how to proceed. If you proceed with this option, the remaining balance will then be debited automatically, from the given payment method, prior to delivery. Please note, customers will only be contacted if there is an issue with this.

If you’ve placed your order with a deposit, your remaining balance will automatically be debited from the same card before the delivery. If, for any reason, the balance is outstanding upon delivery, we won’t be able to proceed with the delivery until the full payment has been made. If you wish to pay with an alternative card, please contact us for further assistance and inform our team at least 10 days before you expect your delivery.